Documented Room Inspection (DRI)
One Documented Room Inspection is to be done for each room attendant each week. Document the points scored for each line item in the correct box each week. The total number of points scored for that week is to be documented as the weekly score. At the end of the month, add the total weekly scores and divide by 4 to receive the monthly total score. Documented rooms inspections are to be kept in the room attendants file and used for performance reviews, coaching, and feedback.
Vacant Clean: Room Previously marked clean but housekeeping went to touch up (No Reservation in Room).
Vacant Dirty: Departed Room. Guest has checked out.
Occupied Clean: Occupied Room that cleaning was completed. Guest still in house.
Service Refused: Occupied Room But Guest Refused Service.
Out of Order: Room Out of Order.